Dementia and Alzheimer's Home Care for Alabama & Florida Families.
For Families Who Know How Much Is Still There.
Memory Shield companion care for dementia and Alzheimer's. Caregiver-matched, in-person assessed. Your loved one cared for — not just managed.
Antonio or Angelia answers. Tell us what you're navigating. Direct line. In-home assessment: $25 — waived when care begins within 48 hours.
Memory Shield | Companion care — not task management.
Dementia and Alzheimer's Home Care for Alabama & Florida Families.
For Families Who Know How Much Is Still There.
Memory Shield companion care for dementia and Alzheimer's. Caregiver-matched, in-person assessed. Your loved one cared for — not just managed.
Antonio or Angelia answers. Tell us what you're navigating. Direct line. In-home assessment: $25 — waived when care begins within 48 hours.
Memory Shield | Companion care — not task management.
Years Dementia Care
Client Cap - Real Oversight
Caregiver Match - Not Dispatch
Direct Leadership Access
Dementia and Alzheimer's changes everything. The right caregiver helps.
This loss does not announce itself the way other losses do.
It happens in the middle of a sentence when they lose the word they were looking for. It happens when they tell you the same story they told you an hour ago, and you answer as if it's the first time, because that's what love looks like now. It happens at 2am when they are somewhere else entirely in their mind and you are trying to bring them back without making it worse.
There is a name for what families carry in this situation. Clinicians call it ambiguous loss — grief for someone who is still present.
Memory Shield companion care does not fix the diagnosis. Nothing does. What it does is put someone in that home who understands what the disease takes — and who shows up every day with full attention to what it has not. Your loved one's preferences. Their history. The things that still make them laugh.
That is what a companion does. Not a task list. A relationship.
Who Memory Shield Dementia and Alzheimer's care is for
Memory Shield is not general home care with a different name. It is a matched service for a specific kind of need.
Your loved one may need 24-Hour Care if they have:
- A diagnosis of Alzheimer's disease at any stage
- Another form of dementia — vascular, Lewy body, frontotemporal, or mixed
- Mild cognitive impairment with increasing safety concerns at home
- Memory loss affecting daily routine and independent living
- Behavioral changes — confusion, agitation, wandering, or sundowning
- A strong preference to remain at home rather than enter a memory care facility
We're not the right fit if your loved one needs:
- Clinical memory care with 24-hour nursing supervision
- Behavioral health intervention requiring a licensed mental health professional
- Skilled nursing procedures — wound care, injections, or medication administration
- A level of physical assistance that exceeds non-medical care scope
If you are not sure where your loved one's situation falls, call us. We will ask the right questions and tell you honestly which direction makes sense — including if it is not us.
Dementia companions who know your loved one — not just their diagnosis.
This is the distinction that changes everything.
A caregiver who comes in to complete a task list — meals, hygiene, medication reminders, light housekeeping — and moves through the home efficiently is doing one version of this job. A companion who comes in knowing how your loved one takes their coffee, what music they grew up with, what time of day they are usually sharpest, and how to respond when a bad day is happening — that is a different thing entirely.
Memory Shield caregivers are matched for both. They can do the tasks. But the tasks are not the point. The point is that your loved one has someone present who sees them — not the diagnosis, not the decline, not the version of this person that the disease has constructed. The person who is still in there.
Cognitive decline is not linear. There are good days and hard days, and the distance between them can be hours. Memory Shield caregivers are matched partly for their experience with fluctuation — how they stay calm when a client is disoriented, how they redirect without confronting, how they read a room when the morning is already going sideways.
Why caregiver matching matters most in Memory Care
When Serenity Heart conducts the in-person assessment for a client with dementia or Alzheimer's, the goal is building a specific picture: the stage and type of cognitive decline, the behavioral patterns that need to be understood, the communication style that works for this person.
When Serenity Heart says we specialize in 24-hour care, it means those systems are already in place. The rotating shift structure, the handoff protocols, the direct line to leadership at any hour — none of that is improvised. It exists because this is what the agency is built to do.
Condition-Specific Matching
Serenity Heart does not match a dementia client the way it matches a general home care client. The assessment builds a specific picture of stage, behavioral patterns, and communication style. The caregiver is selected for experience with this specific type and stage of cognitive decline — not for general availability.
In-Person Assessment
Before any caregiver enters the home, Tony or Angela visits. For a client with dementia or Alzheimer's, the home itself contains information a phone call never could: the layout, the routines, the chair they always sit in. That context shapes who gets matched.
Direct leadership access
Because Serenity Heart caps at 50 clients, Antonio and Angelia know every situation directly. When something changes — a behavioral shift, a new symptom — it is a conversation with people who know the full picture. Not a report submitted to someone who has never been in the home.
These are Serenity Heart's operational commitments — built into how the agency is structured, not into how many hours any one person works.
In-Home Alzheimer's Care Assessment: What We Come to Learn
For memory care, the in-person assessment is not a formality. It is the foundation.
Antonio or Angelia comes to your loved one's home before care begins. We walk through the space. We spend time with your loved one directly — observing how they move through their environment, how they communicate, what the home tells us that a phone call never could.
For a client with dementia or Alzheimer's, the home itself contains information: the photographs on the wall, the chair they always sit in, the routine they have kept for decades. That context shapes the care plan.
We also talk with the family. What has the decline looked like day to day? What has helped? What has not? What does a good day look like, and what does a hard one? We ask because we need to know — not to fill out a form, but because the answers determine who we send.
Assessment fee: $25 — Waived if care begins within 48 hours
What consistent Dementia home care changes for families
What Serenity Heart has watched happen over seven years of companion care.
The families who call for Memory Shield care are not usually in crisis yet. Most of them call just before. They have been managing longer than they should have to — covering shifts between siblings, rearranging work schedules, sleeping lightly. They call when the system they have built is about to break.
By the time care begins, what they need first is not a caregiver. It is for someone to tell them they made the right call.
What Serenity Heart has watched happen, consistently, when the right companion care is in place: the client stabilises.
Not medically — the disease progresses at its own pace. But the daily experience becomes more predictable. The agitation decreases when there is a familiar face at the same time every morning. The family caregiver sleeps. The calls that come in a few weeks later are not crisis calls. They are check-ins.
That is not a dramatic outcome. For families in this situation, it is everything.
"We have been with the company for awhile. The services and the workers are the absolute best. They really care about you and family".
Anonymous, Family member of a current Serenity Heart client
Memory Care at Home: Cost & Coverage options
We will be direct with you about numbers. That conversation starts on the first call.
Memory Shield companion care is available at the level your loved one needs — from several hours of daily support to full 24-hour coverage for clients whose cognitive decline requires around-the-clock care. The cost reflects the level of service and the degree of caregiver specialisation involved.
Direct Pay
Serenity Heart currently accepts private pay.
Poarch Creek Elder Services
May be eligible for services through the Elder Services program. Call us to find out.
Medicaid / Medicare - In active pursuit
We are actively pursuing accreditation for Medicaid and Medicare - 2026 target.
Ready for Dementia Home Care in gulf Coast of Alabama & Florida. Start Here.
You do not need a diagnosis summary prepared. You do not need to know what level of care fits. Call us and tell us what the last few months have looked like.
Antonio and Angelia have had this conversation hundreds of times.
Questions Specific to Dementia and Alzheimer's Care
What families ask once they know they are in the right place. Every answer is the same one you'd get if you picked up the phone right now.
What is the difference between dementia care and Alzheimer's care - and does it change how you assign a caregiver?
Alzheimer's is the most common form of dementia — dementia is the broader category, Alzheimer's is one specific diagnosis within it. From a care standpoint, both involve cognitive decline, memory loss, and behavioral changes, but the progression and the specific symptoms can differ significantly. That difference matters when matching a caregiver. Serenity Heart asks about the specific diagnosis, the current stage, and the behavioral patterns during the assessment — because a caregiver experienced with early-stage memory loss may not be the right match for someone in a later stage with more complex behavioral needs.
My loved one has good days and bad days. How do caregivers handle the unpredictability?
This is one of the things Memory Shield caregivers are prepared for explicitly. Cognitive decline is not linear. The care plan built after the assessment accounts for both ends of that spectrum. The goal is a caregiver who is not surprised by a bad day, and who does not treat a good day as the new permanent reality. Caregivers are matched partly for their experience with fluctuation — how they respond when a client is disoriented, agitated, or withdrawn.
My loved one sometimes does not recognize family members anymore. How do caregivers navigate that?
Carefully, and without making it worse. When a person with dementia or Alzheimer's does not recognize someone they love, the instinct is often to correct them — to remind them, to prove the relationship. That instinct, while completely understandable, frequently causes distress. Caregivers experienced in memory care know to meet the person where they are rather than pulling them back to a reality they cannot currently access. Serenity Heart looks for this kind of emotional intelligence specifically when matching caregivers to clients with cognitive decline.
As the disease progresses, do we have to renegotiate everything or does the care plan evolve?
The care plan evolves. When something changes — a new symptom, a shift in behavior, a change in the level of support needed — you call Serenity Heart and we adjust. You do not start over. You do not have to re-explain your loved one's history to someone who has never heard it before. Because the client load is intentionally capped, Tony and Angela know each situation directly. A change in condition is a conversation, not a new intake process.
My parent refuses to accept help. They insist they do not need a caregiver. how do you handle resistance?
This is one of the most common situations encountered. Resistance to care — especially in the early and middle stages of cognitive decline, when the person still has significant awareness — is not stubbornness. It is often fear and a very human desire to remain in control of their own life. The in-person assessment helps here in ways a phone intake never could. When Tony or Angela comes to the home, it is not framed as an evaluation of what the person cannot do. It is a conversation. The right caregiver, introduced the right way, often becomes someone the client genuinely looks forward to seeing.